Refund Policy
Last Updated: [Date]
1. General Policy
By purchasing, subscribing to, or using any service provided by Whatsafo, you acknowledge and agree to this Refund Policy.
All payments made to Whatsafo are final and non-refundable unless otherwise stated in writing by Whatsafo.
2. Non-Refundable Services
The following payments are strictly non-refundable:
* Subscription fees
* Setup fees
* Software licensing fees
* Renewal payments
* Custom development charges
* Integration fees
* Add-on services
* Technical support fees
* Any promotional or discounted plans
3. Third-Party Platform Restrictions
Whatsafo provides software and automation services that may integrate with third-party platforms such as WhatsApp, Meta, Facebook, Instagram, and other service providers.
Whatsafo is not responsible for:
* Messaging limitations imposed by Meta or WhatsApp
* Account restrictions
* Quality rating issues
* Temporary or permanent account suspensions
* Policy violations determined by third-party platforms
* Platform outages or service interruptions
* Changes in third-party platform policies
Such circumstances shall not qualify for any refund, credit, or compensation.
4. User Responsibility
Users are responsible for:
* Understanding the features and limitations of the services before purchase.
* Complying with all applicable platform policies and regulations.
* Reviewing all documentation, terms, and service descriptions before making payment.
Failure to use the service, lack of technical knowledge, business losses, or dissatisfaction due to third-party platform actions shall not be grounds for a refund.
5. Service Availability
While Whatsafo strives to maintain reliable service, uninterrupted availability cannot be guaranteed.
Temporary downtime, maintenance activities, server issues, internet disruptions, API limitations, or third-party service interruptions shall not entitle users to any refund.
6. Chargebacks and Payment Disputes
Initiating a fraudulent chargeback or payment dispute after receiving access to the service may result in:
* Immediate suspension of the account
* Permanent termination of services
* Legal recovery proceedings where permitted by law
Whatsafo reserves the right to submit service records, invoices, communication logs, and account activity as evidence in any payment dispute.
7. Abuse and Misconduct
Refund requests accompanied by abusive language, threats, harassment, defamatory statements, or inappropriate conduct toward Whatsafo staff shall not alter or override this Refund Policy.
Whatsafo reserves the right to suspend or terminate services for such conduct without refund.
8. Exceptional Cases
Any refund, if approved, shall be entirely at the sole discretion of Whatsafo management and shall not create an obligation to provide refunds in similar future cases.
9. Policy Changes
Whatsafo reserves the right to modify this Refund Policy at any time without prior notice.
Continued use of the services after policy updates constitutes acceptance of the revised Refund Policy.
10. Contact
For billing-related inquiries, users may contact Whatsafo through the official support channels listed on the website.